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Examens nationaux
Baccalauréat · Série G · Anglais — 2024
BAC G — Anglais — Sujet type n° 1
Consignes
- L'épreuve comporte trois parties : compréhension, maîtrise de la langue et expression écrite commerciale.
- Toutes les réponses doivent être rédigées EN ANGLAIS.
- La lettre commerciale doit respecter la présentation attendue : en-tête, objet, formules d'appel et de politesse.
- Aucun dictionnaire n'est autorisé.
Part I — Reading comprehension
Text: The shop that kept its books
When Madame Kaboré opened her hardware shop, she wrote nothing down. She knew what she had bought and roughly what she had sold, and at the end of the month there was either money in the box or there was not. For eleven years, that was her accounting system.
The change came when she wanted a loan. The bank asked for three years of accounts. She had none. Her request was refused in twenty minutes, and she left convinced that banks were not made for people like her.
Six months later, her nephew, who had just finished a course in accounting, offered to keep her records. He entered every purchase and every sale in a simple notebook, then in a spreadsheet. Within a year, something unexpected appeared: two of her best-selling articles were sold at a loss. She had never noticed, because the shop as a whole was profitable.
She raised those two prices. Her turnover did not fall, but her margin rose by nearly a fifth. When she returned to the bank, she was granted the loan she had been refused.
« I did not lose money for eleven years because I was lazy », she says today. « I lost it because I could not see it. »
Text written for this examination.
Part II — Language
Part III — Commercial writing
Situation
You work for SAHEL TOOLS, a hardware wholesaler in Ouagadougou. Madame Kaboré, a regular customer, has written to complain: the last delivery contained padlocks instead of the she ordered and paid for, and of them were damaged.
Write a commercial letter in reply. Acknowledge her complaint, explain what happened, state precisely what you will do, and apologise.